Security Workflows with Zendesk Integration
Blink makes it easy to manage data, files, and user permissions across your organization with automated workflows.
Create Zendesk Tickets Automatically on New Alerts
Blink supports 18 out-of-the-box actions for Zendesk so you can easily create and update tickets when there are new security alerts or issues detected across your digital footprint.
Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features and integration with applications like Salesforce and Google Analytics.
For structured, repeatable tasks that need to run the same way every time, Blink offers deterministic workflows built on the same Zendesk actions. No reasoning required, just reliable execution on a defined path. In the Blink library, we have compiled 8,000 automations that customers can download and run instantly. These automations include workflows for cloud security, compliance, identity & access management, network security, SOC & incident response, and threat hunting.
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