Security Workflows with Freshservice Integration
With Blink, you can trigger automated workflows to create and enrich tickets, manage projects, and send notifications to team members over chat or email.
Automate Ticketing Tasks with Blink
Blink supports 5 out-of-the-box actions for Freshservice so you can easily create, update, and delete tickets using automated workflows.
Freshservice is Cloud-based ITSM software for your service desk with powerful automation tool to manage incidents, assets and more. When you pair the automation capabilities of Blink and Freshservice, you can ensure a fully-connected incident response process, from alert to remediation.
For structured, repeatable tasks that need to run the same way every time, Blink offers deterministic workflows built on the same Freshservice actions. No reasoning required, just reliable execution on a defined path. In the Blink library, we have compiled 8,000 automations that customers can download and run instantly. These automations include workflows for cloud security, compliance, identity & access management, network security, SOC & incident response, and threat hunting.
.svg){kind=small}
.svg)
.svg)
.svg)